Privacy Policy

Effective Date: January 1, 2026 · Last Updated: January 1, 2026

1. Introduction

NorthBet Canada Ltd. ("NorthBet", "we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard data in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Alberta privacy legislation.

2. Information We Collect

We collect: identity information (name, date of birth, government ID); contact information (email, phone, address); financial information (payment method details, transaction history); technical data (IP address, browser type, device identifiers); and usage data (betting history, session logs, preferences).

3. How We Use Your Information

We use your data to: verify your identity and age (19+); process deposits and withdrawals; provide customer support; comply with AGLC, AiGC, and AML/KYC obligations; detect fraud and protect platform integrity; send you relevant promotions (with your consent); and improve our services.

4. Sharing Your Information

We do not sell your personal data. We may share it with: regulatory bodies (AGLC, AiGC) as required by law; payment processors for transaction handling; identity verification providers; fraud prevention services; and IT service providers under strict data processing agreements.

5. Data Retention

We retain your data for as long as your account is active and for a minimum of 5 years after closure, as required by AML regulations. Transaction records are retained for 7 years.

6. Your Rights

You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact our Privacy Officer at [email protected]. Note that certain data must be retained to meet legal obligations.

7. Cookies

We use cookies and similar tracking technologies. Please see our Cookie Policy for full details.

8. Security

We use industry-standard encryption (TLS 1.3), secure data centres, access controls, and regular security audits to protect your information.

9. Contact

Privacy Officer · NorthBet Canada Ltd. · Suite 800, 10180 — 101 Street NW, Edmonton, AB T5J 3S4 · [email protected]